Version Date: July 2012
2. What Information Do We Collect and How Do We Use It?
ZenoRadio collects personal information when you dial into or register for Service or use other ZenoRadio features and products. When you dial into or register, we collect or ask for personal information, including but not limited to your name, email address, mobile phone number and zip code.When transacting business with us, we may ask for credit card or alternate payment information. Once you dial into or register with ZenoRadio to use our Service, you are not anonymous to us. ZenoRadio collects information about your transactions with us, including information about your use of our Service. We automatically receive and record information on our server logs from your browser or telephone,including your IP address, originating and terminating phone numbers, radio stations listened to, customers you may have referred, and Cookie information. ZenoRadio uses the information for the following purposes, among others:
We will hold your personal information on our systems for as long as you use our Service, and remove it in the event that the purpose has been met, or, in the case you no longer wish to continue your status as a user of the Service. In some circumstances it maybe necessary to retain your personal information to deal with any disputes. Accordingly, ZenoRadio may store messaging transcript data (including member names, times and dates) arising from the use of our Service for a period necessaryto fulfill such purpose.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Service. Any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorized access.
ZenoRadio may contact you for a number of purposes related to the Service. For example, we may wish to notify you that a particular aspect of the Service has been improved or suspended. We may use your phone number to send you notifications via SMS/text messaging and voice messaging regarding new services or products offered by the Service or third parties that we think you may find valuable. We may also send you service-related announcements from time to time. Generally, you may opt out of such communications by sending us an email to optout@ZenoRadio.com, or following instructions contained in SMS/text messaging, though we reserve the right to send you notices about your account even if you opt out of all voluntary notifications.
Use of Wireless Networks
You acknowledge and agree that the Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Service. We may also access the content of your account and/or wireless account with your carrier for the purpose of identifying and resolving technical problems and/or service-related complaints.
Third Party Ad Services and Providers
We may use third-party advertising services companies to serve ads when you visit our Website or dial into use our Service.These companies may use information about your visits and use in order to provide advertisements about goods and services of interest to you. These companies may employ Cookies and clear gifs to measure advertising effectiveness.
Any information that these third parties collect via Cookies and clear GIFs is not personally identifiable. If you would like more information about this practice and to know your choices about not having this information used by these companies, see the Network Advertising Initiative's ("NAI") consumer Web site at www.networkadvertising.org/consumer/, and in particular, NAI's Ad Network "Opt-Out" page at www.networkadvertising.org/managing/opt_out.asp. Additionally, you may choose to provide personally identifiable information to these third parties through an ad or e-mail message. If you choose to do so, we encourage you to first read their privacy policies so that you will be aware of how they will use for your personal information.
Sharing And/Or Disclosing Information
Information about our users is an important part of our business. We share user information only as described below:
Your Right To Edit And Delete Your Information
You can contact ZenoRadio to edit or delete your personal information at anytime. All such enquiries should be sent to the email contact information provided below.
The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personal information through the Service represents to us that he or she is 13 years of age or older. If we learn that personal information has been collected from a user under 13 years of age on or through the Service, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a user of the Service or has otherwise transferred personal information through the Service, please contact ZenoRadio using our contact information below to have that child's information deleted.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our privacy officer as listed below.