Privacy Policy

Version Date: July 2012

ZenoRadio, owned and operated by Zenofon LLC, knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We take your privacy seriously. You can learn more about our Privacy Policy below. By visiting www.zenoradio.com,as well as any other media form, media channel and mobile site related or connected thereto or by using or dialing into a radio station on one of our services (collectively, the “Service”), you are accepting the practices described in this Privacy Policy.

Our Website and our service are hosted in the United States of America and are subject to U.S. state and federal law. If you are accessing our Website or the service from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our Website and service, you consent to that transfer and use of your personal information in accordance with this Privacy Policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the Website and service and your agreements with us. Any persons accessing our Website or the service from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure different from those of the jurisdictions mentioned above may only use the Website and service in a manner lawful in their jurisdiction. If your use of our Website or service would be unlawful in your jurisdiction, please do not use the Website or service.

1. What Does This Privacy Policy Cover?

This Privacy Policy covers how ZenoRadio treats personal information that ZenoRadio collects and receives. This includes information related to your use of the Service and other ZenoRadio products and services and information about you that is personally identifiable, such as your name, address, email address, or phone number.
A “Cookie” is a string of information that a website stores on a user’s computer or mobile device, and that the user’s browser provides to the website each time the user submits a query to the site. ZenoRadio uses Cookies to track the pages that users visit during each website session, both to help ZenoRadio improve users’ experiences and to help ZenoRadio understand how our website and Service are being used. As with other non-personally identifying information gathered from users of our website, ZenoRadio analyzes and discloses in aggregated form information gathered using Cookies, so as to help ZenoRadio, its partners and others better understand how our website and Service are being used. ZenoRadio does not attempt to link information gathered using Cookies to personally-identifying information. USERS WHO DO NOT WISH TO HAVE COOKIES PLACED ON THEIR COMPUTERS OR MOBILE DEVICES SHOULD SET THEIR BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING OUR WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF OUR WEBSITE AND SERVICE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF COOKIES. WEBSITE USERS WHO REFUSE COOKIES ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
This Privacy Policy does not apply to the practices of companies that are not affiliated with ZenoRadio. Our Services may contain third party advertising and sponsorships which may utilize technology to advertise our Service through SMS/text messaging and voice messaging to your mobile device. These third parties may also use Cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their advertisements, to personalize advertising content, to compile anonymous statistics and otherwise monitor the effectiveness of their campaigns. We do not have access to or control over these Cookies or other features that these third parties may use, and the information practices of these third parties are not covered by this Privacy Policy.

2. What Information Do We Collect and How Do We Use It?

ZenoRadio collects personal information when you dial into or register for Service or use other ZenoRadio features and products. When you dial into or register, we collect or ask for personal information, including but not limited to your name, email address, mobile phone number and zip code.When transacting business with us, we may ask for credit card or alternate payment information. Once you dial into or register with ZenoRadio to use our Service, you are not anonymous to us. ZenoRadio collects information about your transactions with us, including information about your use of our Service. We automatically receive and record information on our server logs from your browser or telephone,including your IP address, originating and terminating phone numbers, radio stations listened to, customers you may have referred, and Cookie information. ZenoRadio uses the information for the following purposes, among others:

  • to ensure that content from our Service is presented to you in the most effective manner and to personalize your use of our Service;
  • to enable us to continuously enhance our Services, to serve advertising via SMS/text messages and voice messages from ZenoRadio or affiliated third parties, and to provide to you information, and advertisements on our website, through our Service or to your mobile device via sms/text messaging or voice messaging for products or services which we feel may be of interest to you;
  • to occasionally carry out market research including internal analytical research which will enable us to constantly improve your experience with the Service;
  • we may share this information with advertisers or other third parties that are not part of ZenoRadio on an aggregate or other basis that does not disclose your identity or contact information;
  • to carry out our obligations arising from any agreements that may have been entered into between you and us;
  • to allow you to participate in interactive features of our Service, when you choose to do so; and
  • to notify you about changes to or other information about our Service.

We will hold your personal information on our systems for as long as you use our Service, and remove it in the event that the purpose has been met, or, in the case you no longer wish to continue your status as a user of the Service. In some circumstances it maybe necessary to retain your personal information to deal with any disputes. Accordingly, ZenoRadio may store messaging transcript data (including member names, times and dates) arising from the use of our Service for a period necessaryto fulfill such purpose.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Service. Any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorized access.
ZenoRadio may contact you for a number of purposes related to the Service. For example, we may wish to notify you that a particular aspect of the Service has been improved or suspended. We may use your phone number to send you notifications via SMS/text messaging and voice messaging regarding new services or products offered by the Service or third parties that we think you may find valuable. We may also send you service-related announcements from time to time. Generally, you may opt out of such communications by sending us an email to optout@ZenoRadio.com, or following instructions contained in SMS/text messaging, though we reserve the right to send you notices about your account even if you opt out of all voluntary notifications.

Representations

You represent that you are the owner or authorized user of the wireless device you use to dial into or sign up for the Service, and that you are authorized to approve the applicable charges. To use the service, you must be 18 years of age or older and reside in the United States. We will use the information we obtain in connection with our Service in accordance with this Privacy Policy. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies.

Use of Wireless Networks

You acknowledge and agree that the Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Service. We may also access the content of your account and/or wireless account with your carrier for the purpose of identifying and resolving technical problems and/or service-related complaints.

Third Party Ad Services and Providers

We may use third-party advertising services companies to serve ads when you visit our Website or dial into use our Service.These companies may use information about your visits and use in order to provide advertisements about goods and services of interest to you. These companies may employ Cookies and clear gifs to measure advertising effectiveness.
Any information that these third parties collect via Cookies and clear GIFs is not personally identifiable. If you would like more information about this practice and to know your choices about not having this information used by these companies, see the Network Advertising Initiative's ("NAI") consumer Web site at www.networkadvertising.org/consumer/, and in particular, NAI's Ad Network "Opt-Out" page at www.networkadvertising.org/managing/opt_out.asp. Additionally, you may choose to provide personally identifiable information to these third parties through an ad or e-mail message. If you choose to do so, we encourage you to first read their privacy policies so that you will be aware of how they will use for your personal information.

Sharing And/Or Disclosing Information

Information about our users is an important part of our business. We share user information only as described below:

  • We may respond to subpoenas, court orders, or other legal requirements, or seek to establish or exercise our legal rights or defend against legal claims.
  • We believe it is necessary to disclose such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person, or violations of ZenoRadio's Terms of Service.
  • Unless users opt-out receiving ZenoRadio marketing materials upon registration or dialing into use the Service, ZenoRadio will send SMS/text messages and voice messages to users about products and services that ZenoRadio believes may be of interest to them. If a user wishes to opt-out of receiving marketing materials from ZenoRadio, user may do so by following the unsubscribe instructions in SMS/text messages or by using the contact information below.
  • When you make purchases or engage in promotions offered through our Service, we may share personally identifying information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant's offer or program, you authorize us to provide your mobile number and other information to that merchant.
  • We may share your personally identifying information, which may include your name and telephone number with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting Service functionality, and supporting contests, sweepstakes, surveys and other features offered through our Service. We may also share your name, contact information and credit card information with our authorized service providers who process credit card payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.
  • ZenoRadio reserves the right to transfer all personally identifying information in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of ZenoRadio’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personally identifying information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. Personallyidentifying information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organization.
  • Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information. ZenoRadio also reserves the right to provide targeted advertisements based on personal information.
  • Our Service may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check their policies before you submit any personal data to these websites.

Your Right To Edit And Delete Your Information

You can contact ZenoRadio to edit or delete your personal information at anytime. All such enquiries should be sent to the email contact information provided below.

Children________________

The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personal information through the Service represents to us that he or she is 13 years of age or older. If we learn that personal information has been collected from a user under 13 years of age on or through the Service, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a user of the Service or has otherwise transferred personal information through the Service, please contact ZenoRadio using our contact information below to have that child's information deleted.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our privacy officer as listed below.

Changes

ZenoRadio may update this Privacy Policy at any time. We will notify you about any substantive changes in the way we treat your personal information by sending a notice to your mobile number that you use for accessing the Service or by placing a notice in a prominent place on our website. If you have further questions or suggestions regarding our Privacy Policy, you can contact us as set forth below.

ZenoRadio support@zenoradio.com